Thank you for shopping with Aamer Crafts. We take pride in our products and want you to be fully satisfied with your purchase. Please read our Refund & Return Policy carefully.
1. Returns Eligibility
We accept returns under the following conditions:
Items must be returned within 7 days of delivery
Items must be unused, unworn, and in original condition
Original packaging, tags, and proof of purchase are required
❌ We do not accept returns for:
Customized or personalized items
Sale or clearance items
Items damaged due to misuse or improper care
2. Damaged or Incorrect Items
If you receive a product that is:
Damaged
Defective
Incorrect
Please contact us within 48 hours of delivery with:
Your order number
Clear photos or videos of the issue
Once verified, we will offer a replacement or refund at no additional cost.
3. Refund Process
Approved refunds will be processed within 7–10 business days
Refunds are issued to the original payment method
Shipping charges are non-refundable, unless the return is due to our error
Processing time may vary depending on your bank or payment provider.
4. Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect
We recommend using a trackable shipping service
Aamer Crafts is not responsible for lost or damaged return shipments
5. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us first for approval.
6. Order Cancellations
Orders can be canceled within 12 hours of placing the order
Once an order has been shipped, it cannot be canceled
7. Non-Returnable Items
The following items cannot be returned or refunded:
Custom-made or personalized products
Gift cards
Final sale items
8. Contact Us
To initiate a return or refund, please contact us:
📧 Email: info@aameracrafts.com
🌐 Website: https://aameracrafts.com/
